Privacy Policy

Last Updated: August 15, 2024

Welcome to My Business ("my-business.in", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, my-business.in, and use our mobile application (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the app.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Personal Data You Provide to Us We collect personally identifiable information, such as your name, business name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the App or our Site, or when you choose to participate in various activities related to the service, like online chat and message boards.

B. Project & Business Data To provide our core services, you will be required to upload documents and information related to your solar business projects. This may include, but is not limited to:

• Customer names, addresses, and contact details.

• Electricity consumer numbers and billing information.

• Technical specifications and documents related to solar installations.

• Any other files required for net metering, subsidy applications, and quality control processes.

C. Automatically Collected Information When you use our Site or App, we may automatically collect certain information, including:

• Log and Usage Data: Your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

• Device Data: Information about your computer or mobile device, such as your device ID, model, and manufacturer.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.

• Provide our core services, which involves submitting your project documents to the relevant government departments (e.g., DISCOMs) for approvals.

• Process payments and subscriptions.

• Communicate with you regarding your account or orders.

• Email you regarding updates to our service.

• Monitor and analyze usage and trends to improve your experience with the Site and the App.

• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their commercial purposes. However, we may share information we have collected about you in certain situations:

A. By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

B. For Service Provision The primary function of our App is to act as an intermediary between you and government bodies. Therefore, we will share the project and business data you upload with the necessary electricity departments (DISCOMs) and other governmental agencies to process your applications for net metering, subsidies, and other related services.

C. Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will only retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. You can review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.

• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

My Business Email: support@my-business.in Phone: 7065028801